WhatsApp has a positive impact on psychological health of users, finds study

Online communications apps and the amount of time people spend using them has been a topic of debate for a long time now. At a time when social media apps are introducing digital well-being tools to their platforms, a new study published in the Journal of Human-Computer Studies has found that using apps like WhatsApp has a positive impact on mental health.

The study was conducted on 200 WhatsApp users who completed an online questionnaire measuring their usage of WhatsApp and motivations, online bonding, quality of relationships, group identity, and psychosocial outcomes. The study found that online bonding through WhatsApp, which also facilitates group chats and calling, makes people feel less lonely and has a positive impact on their self esteem.

The study titled 'Psychosocial Outcomes Associated with Engagement with Online Chat Systems' has 158 female and 42 male participants. It found that "minutes per day using WhatsApp was positively related to quality of relationships".

"The more time people spent on WhatsApp, the more this related to them feeling close to their friends and family and they perceived these relationships to be good quality," said Dr Linda Kaye, Senior Lecturer in Psychology, England-based Edge Hill University.

"It gives rise to the notion that social technology such as WhatsApp may stimulate existing relationships and opportunities for communication, thereby enhancing aspects of the users' positive well-being," she added.

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